Electricity is generated in Slovakia from a number of sources such as gas, coal, oil and renewable sources. If you are moving to Slovakia, you should check any electrical appliances you wish to bring with you in advance to ensure that you can use them here. The electricity market is open to competition. Customers are free to choose their own electricity supplier.
The electricity transmission system is a high voltage network for the transmission of bulk electricity supplies from the electricity generation sources to transformer stations around country. Transmission system operator is responsible for the operation, development and maintenance of the system.
The distribution network is the medium and low voltage electricity network used to deliver electricity from the transformer stations to connection points such as houses. The distribution system operator is responsible for building, maintaining and operating the entire distribution level network infrastructure. This includes all overhead electricity lines, poles and underground cables. It has responsibility to electricity customers. Number of electricity suppliers supply electricity to retail customers. Suppliers are required to have codes of practice that protect customers. These cover such areas as billing, bill payment and arrears, disconnection, marketing, complaints handling, services for customers with special needs. If you have a complaint you should contact your electricity supplier as appropriate. Except in cases where there is a special agreement to the contrary, the amount of electricity supplied to your home will be measured by a meter or meters and other apparatus supplied and installed. This equipment remains their property. Only people authorised are allowed to fix, connect, remove or work upon any meter, seal, electric line or other apparatus.
Electricity bills are issued per month and are based on meter readings or estimations of electricity consumption. Readings can be actual readings obtained by the meter reader or readings submitted by the customer. Your supplier is required to include a standard set of information on your bill. This includes the meter reading upon which the bill is based, the tariff category that applies and any levies that are being applied to the bill. To set up a new connection if you are moving into a house/apartment in a new housing/apartment scheme, you will need to apply to an electricity supplier for a domestic supply agreement. The builder's electrician will switch on the electricity supply in your home. If you are building your own home you need to apply for a new connection to network. When you are leaving an address, you should contact your electricity supplier let them know you are moving. If you want to change supplier you should contact your new supplier. You will be talked through the switching process by the supplier who will then process your application.
You may be interested in finding the most advantageous supplier of electricity. Regulation office offers the opportunity to compare supply of various companies. Based on your consumption data, you will quickly find the best offer and possible savings
Public water mains are administered and maintained by local authorities. This water is supplied to homes and businesses in urban areas. Local authorities administer the actual building of public water supply projects. Stringent water testing is carried out on all public waters by local authorities and the health service. Some households that are not connected to a public water supply are served by their own private source, like wells. Local authorities have the remit to test the water supply and ensure it is safe to drink but they are not responsible for maintaining pipes and filtration systems.
If you are not part of a water supply scheme you will have to consider boring your own well and drawing out groundwater to supply your needs. Geologists provide guidelines for drilling private wells. When the well is drilled, you should seal it against pollution, make sure it is disinfected and get a sample tested. Conservation of water is necessary where leakage occurs due to unrepaired pipes or equipment, or where poor management results in wastage or excessive consumption of water. It is an offence not to comply with a water conservation order.
Your property may only be connected to a public water supply system or a public sewer system built in the area. The contract for the supply of drinking water or for the discharge of waste water can only be concluded with the owner or operator of the given public water supply system or public sewerage system
Natural gas can be used for domestic central heating and cooking. It is piped underground and connected to properties so there is no need to store it. Responsibility for the natural gas pipeline infrastructure lies with a single company partially owned by the government. Gas supply market is open to competition but connects all customers to one network regardless of which gas supply company you use. It also provides site works services to customers who wish to have their gas connection altered. You can find out if natural gas is available to you, getting connected and the costs involved. A 24/7 emergency service line should be contacted immediately if you smell gas and suspect that gas is escaping. Meters measure the gas used in any premises. Meter reader will record the amount of gas used since the meter was last read and these meter readings are then passed to your natural gas supplier, who uses the information to prepare your gas bill. You can also submit your meter reading directly to your supplier. Estimates of your gas usage are also made between meter readings or if the meter reader cannot gain access to the meter. To ensure that accurate estimates are made and that you receive an accurate bill, it is important that actual meter readings are taken.
When new meters are installed, they are located in external meter boxes. This permits the meter reader to record your gas usage without disturbing you. The meter box is locked. Turn off the gas at the meter if you smell gas at home. Older meters may be located inside your home. Interference with a meter is prohibited by law and offenders can be prosecuted. If you are moving into a property which has natural gas installed you should contact a gas supplier to find out the supplier’s terms and conditions for supply and to get an application form. You are not liable for any gas used by the previous occupier. If you are an existing natural gas customer and you are moving home or wish to close your account, contact your supplier to find out what to do. If you want to change supplier you should contact your new supplier with details. You will be talked through the switching process by the supplier who will then process your application. Gas suppliers are required to produce codes of practice outlining their services to customers.
You may be interested in finding the most advantageous supplier of natural gas. Regulation office offers the opportunity to compare supply of various companies. Based on your consumption data, you will quickly find the best offer and possible savings: http://www.urso.gov.sk:8088/CISRES/Agenda.nsf/KalkulackaPlynNewWeb2018